Submitting a Superbill

How to Submit a Superbill for Reimbursement

I do not file insurance, but I try want to make it easy for you to use your Out-of-Network (OON) benefits. If your plan allows, you may be eligible for partial reimbursement.

✅ What You Need to Submit:

  1. A superbill from your therapist (this is uploaded into the client portal at the end of the month)

  2. A claim form from your insurance company (download from their website)

  3. A copy of your insurance card (front and back)

  4. Optional: Any additional documents your plan requires (call to verify)

Aetna

  1. Log in at: www.aetna.com

  2. Go to "Submit a Claim"

  3. Upload:

    • Completed Aetna claim form

    • Your superbill

  4. Submit and save the confirmation

Blue Cross Blue Shield of WA

  1. Go to: www.bluecrossnc.com

  2. Log in to your member portal

  3. Find "Claims & Balances" > "Submit a Claim"

  4. Upload your BCBS claim form and superbill

Cigna

  1. Log in at: www.my.cigna.com

  2. Go to "Submit a Claim"

  3. Upload your Cigna claim form and superbill

  4. Submit and track your claim

Kaiser Permanente

  1. Go to: https://wa-member.kaiserpermanente.org/home/

  2. Log in to your member portal

  3. Find "Coverage/Costs” -

  4. Claims - How to submit for claims for reimbursement and find “submit medical claim online”

Premera

  1. Detailed instructions: https://www.premera.com/documents/018252.pdf

TriCare

  1. Visit: www.tricare.mil and find your regional contractor:

  2. Download the TRICARE Patient’s Request for Medical Payment (DD Form 2642)

  3. Complete the form and attach:

    • Superbill

    • Copy of insurance card and any referral/authorization if required

  4. Mail your documents to the appropriate regional claims address listed on the form or the regional site

UnitedHealthcare (UHC)

  1. Log in at: www.myuhc.com

  2. Go to "Claims & Reimbursement" > "Submit a Claim"

  3. Upload your UHC claim form and superbill

❌ Medicare & Medicaid Note

  • Medicare does not reimburse clients for therapy with out-of-network or non-enrolled providers

  • Medicaid (WA) also does not allow for out-of-network superbill reimbursements

 EMDR links

 

Recommended Reading

The Illustrated Happiness Trap. How to stop struggling and start living.

Dr. Russ Harris

Getting Past your Past: Take control of your life with self-help techniques from EMDR therapy

Dr. Francine Sharipo

The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma

Bessel van der Kolk, M.D.

 

*These are not affiliated links